orthopedics
From acute injury triage to post-op global periods, Assort handles the full range of access needs for orthopedic practices, from appointment scheduling and intake, to imaging requests, referrals, and payments. Automatically, accurately, and inside your EHR.
Trusted by leading orthopedic groups
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Every inbound call answered, every outbound touchpoint delivered. No hold times, after-hours gaps, or staff intervention.
Trained on 150M+ patient interactions across orthopedic workflows, from acute injury to post-op.
Every action syncs directly to your EHR in real time. Appointments booked, tasks created, records updated.
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Synapse, Assort's automated implementation engine, is trained on care protocols other AI hasn't seen yet. Launch in weeks with no ongoing tuning needed.
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When a patient calls with an acute injury, Assort routes them based on injury type, body part, and the right credential level: same-week or same-day, depending on your rules. Red-flag chief complaints? Transferred to a human, automatically.
Assort collects everything your team would: employer, claim number, NCM, and adjuster, all on the call. Patients get routed to your WC-approved providers, and a case is created for clinic review before they ever walk in.
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Global periods vary by insurance, and Assort knows the difference. First, second, and third post-op visits route to surgeon or midlevel automatically, based on your protocols.
Cortisone, hip joint, epidural: each booked with the right timing logic enforced. When imaging is needed, Assort schedules the MRI, X-ray, or CT in parallel with the follow-up visit, with visit duration adjusted by body part.
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NATIVE INTEGRATION WITH THE EHRS ORTHO PRACTICES RUN ON
real practices. proven outcomes
Real results from orthopedic groups running Assort across acute injury, post-op, workers comp, and routine scheduling.
We've seen a significant lift in patient conversions and appointment bookings. Just as importantly, our patients no longer wait on hold — calls are answered instantly, and our staff can focus on delivering a great experience rather than managing phone queues.
Assort Health's AI seamlessly navigates our scheduling algorithms like a top-tier operator, scheduling appointments with remarkable precision and care. In just 30 days, we cut hold times from 11 minutes to 1 minute and booked more accurate appointments.
Assort alleviated the pressure on our team. Now the phone gets answered right away, patients get scheduled accurately, and our staff finally has the time to focus on more complex care needs.”
The best voice AI for orthopedic practices handles the workflows ortho groups actually run: acute injury triage, post-op scheduling with insurance global periods, workers comp intake, and injection rules. Assort is built specifically for this, with per-surgeon scheduling logic, native EHR integration across Epic, Athena, eClinicalWorks, NextGen, Modernizing Medicine, and Greenway, and 150M+ patient interactions across 22 specialties.
Orthopedic scheduling has more rules than most specialties: per-surgeon same-day windows, body-part routing, imaging recency logic, and post-op global periods. Voice AI like Assort applies all of it on the call, books directly into your EHR, and handles the complexity without front-desk involvement.
Orthopedic call volume spikes from acute injuries, post-op follow-ups, and referrals, often at the same time. Voice AI answers every inbound call instantly with no hold queue, triages by urgency and injury type, and books appointments directly into your EHR. Capacity scales with demand, not with headcount.
Assort's AI is trained on 150M patient interactions, 62K+ care protocols, and 1.6M+ decision pathways across 22 specialties. It determines the right provider, visit type, location, and time slot using your practice's specific scheduling logic, not generic rules. It handles new patient intake, multi-provider coordination, insurance verification, referrals, and edge cases like urgent triage, all in real time. Every interaction feeds back into the model, so accuracy compounds over time.
An offshore answering service takes a message; voice AI completes the task. Assort books appointments directly in your EHR, applies per-surgeon scheduling rules, and operates 24/7 in 29 languages without quality variation. Most orthopedic groups switch from offshore for this reason, and implementation takes 6 weeks.
In 20 minutes, we'll route a real referral, schedule a surgical consult, and sync it to your EHR.
Trusted across 22 specialties · Deployed in weeks, not months · Expert onboarding included
